Checking session
Back to Help
Back to workspace
Troubleshooting

I cannot find a project, book, or manuscript

Check account context and the Explorer before recreating missing work.

First check the selected account. Projects are account-scoped, so changing accounts changes what the Explorer can show.

If the account is correct, refresh the workspace and expand the relevant project or book rows in the Explorer. Avoid recreating work until you have confirmed you are in the intended account and route.